Hi all,

We have a new employee starting soon...so the current employee in her soon-to-be-office is moving to another office.

What is the process to swap 2 extensions/phones/DNs/PDNs/what-have-you in Network eManager?

While I'm at it...what is the process to backup/restore the whole system's programming?...in case I make a mistake that adversely affects the way the system/extension.

FWIW, I am an end user with novice experience in the industry, not an installer.

Thanks for any help anyone can provide,

CTB

...so I don't have to go into the closet to swap cross-connect wires!!!

It would take longer to explain it to you on this forum than it would take to just swap the cross-connect wires.

I figured it out...thanks though.