In-Skin VM Problem - 08/24/04 06:20 AM
Is anyone else having this problem with the STS In-Skin?
Callers leaving a message in mailbox 102 will intermittantly get cut off after a few seconds into their message recording (happens a few times per day). Secondly, when another extension uses "Voice Mail Transfer" to send a caller to mailbox 102 the caller will intermittantly hear the auto-attendant greeting instead of the personal greeting on 102. We've reset the system and it seems to clear it for a day or so but then the problems always come back.
TIA,
Timbo
Callers leaving a message in mailbox 102 will intermittantly get cut off after a few seconds into their message recording (happens a few times per day). Secondly, when another extension uses "Voice Mail Transfer" to send a caller to mailbox 102 the caller will intermittantly hear the auto-attendant greeting instead of the personal greeting on 102. We've reset the system and it seems to clear it for a day or so but then the problems always come back.
TIA,
Timbo