|
|
|
|
Joined: May 2004
Posts: 195
Member
|
OP
Member
Joined: May 2004
Posts: 195 |
Is anyone else having this problem with the STS In-Skin?
Callers leaving a message in mailbox 102 will intermittantly get cut off after a few seconds into their message recording (happens a few times per day). Secondly, when another extension uses "Voice Mail Transfer" to send a caller to mailbox 102 the caller will intermittantly hear the auto-attendant greeting instead of the personal greeting on 102. We've reset the system and it seems to clear it for a day or so but then the problems always come back.
TIA,
Timbo
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Dec 2002
Posts: 341
Member
|
|
Member
Joined: Dec 2002
Posts: 341 |
Timbo-
What version ROM chip is on the VM card? This could be an issue, as well as making sure you're patched to the latest release of the software.
|
|
|
|
|
Joined: May 2004
Posts: 195
Member
|
|
OP
Member
Joined: May 2004
Posts: 195 |
Rover88:
I'm not sure what version it is....one of our techs is going to check it out. We already replaced this voice mail card once about 8 or 9 months ago for a different problem.
I was just curious if anyone else was experiencing similar issues.
Thanks for the reply!
Timbo
|
|
|
|
Forums84
Topics94,287
Posts638,792
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (justbill),
140
guests, and
268
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
