|
|
Joined: May 2004
Posts: 195
Member
|
OP
Member
Joined: May 2004
Posts: 195 |
Is anyone else having this problem with the STS In-Skin? Callers leaving a message in mailbox 102 will intermittantly get cut off after a few seconds into their message recording (happens a few times per day). Secondly, when another extension uses "Voice Mail Transfer" to send a caller to mailbox 102 the caller will intermittantly hear the auto-attendant greeting instead of the personal greeting on 102. We've reset the system and it seems to clear it for a day or so but then the problems always come back.
TIA, Timbo
|
|
|
|
Joined: Dec 2002
Posts: 341
Member
|
Member
Joined: Dec 2002
Posts: 341 |
Timbo- What version ROM chip is on the VM card? This could be an issue, as well as making sure you're patched to the latest release of the software.
|
|
|
|
Joined: May 2004
Posts: 195
Member
|
OP
Member
Joined: May 2004
Posts: 195 |
Rover88: I'm not sure what version it is....one of our techs is going to check it out. We already replaced this voice mail card once about 8 or 9 months ago for a different problem. I was just curious if anyone else was experiencing similar issues. Thanks for the reply!
Timbo
|
|
|
Forums84
Topics93,878
Posts636,995
Members49,671
|
Most Online5,661 May 23rd, 2018
|
|
|
|
|