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Joined: May 2004
Posts: 195
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OP
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Joined: May 2004
Posts: 195 |
Is anyone else having this problem with the STS In-Skin?
Callers leaving a message in mailbox 102 will intermittantly get cut off after a few seconds into their message recording (happens a few times per day). Secondly, when another extension uses "Voice Mail Transfer" to send a caller to mailbox 102 the caller will intermittantly hear the auto-attendant greeting instead of the personal greeting on 102. We've reset the system and it seems to clear it for a day or so but then the problems always come back.
TIA,
Timbo
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Joined: Dec 2002
Posts: 341
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Joined: Dec 2002
Posts: 341 |
Timbo-
What version ROM chip is on the VM card? This could be an issue, as well as making sure you're patched to the latest release of the software.
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Joined: May 2004
Posts: 195
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OP
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Joined: May 2004
Posts: 195 |
Rover88:
I'm not sure what version it is....one of our techs is going to check it out. We already replaced this voice mail card once about 8 or 9 months ago for a different problem.
I was just curious if anyone else was experiencing similar issues.
Thanks for the reply!
Timbo
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