good day,

im facing a problem in one of our client. i configured the system with a simple VRS. when the extension doesnt answer or is busy, it goes to InMail. but when the caller disconnect, SV8100 takes
almost 2 minutes before releasing the line. so the recorded mail includes the busy tone coming from the CO.

i upgraded it to v3.0 but still the problem persists.

any ideas?

thanks in advance

Sounds like the CO is not sending disconnect.

You using analog trunks??

If so have a look at 14.02.12 = on. 14.02.18 = on

Not sure if you mean Busy tone or Reorder tone also have a look at 84.04 "Busy Tone For trunks" and check that the on / off settings are correct.

If your using ISDN As Bodie said..