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Joined: Sep 2009
Posts: 1
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Member
Joined: Sep 2009
Posts: 1 |
good day,
im facing a problem in one of our client. i configured the system with a simple VRS. when the extension doesnt answer or is busy, it goes to InMail. but when the caller disconnect, SV8100 takes
almost 2 minutes before releasing the line. so the recorded mail includes the busy tone coming from the CO.
i upgraded it to v3.0 but still the problem persists.
any ideas?
thanks in advance
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Joined: Nov 2006
Posts: 70
Member
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Member
Joined: Nov 2006
Posts: 70 |
Sounds like the CO is not sending disconnect.
"If at first you don't succeed, keep on sucking till you do succeed." - Curly Howard
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Joined: Jul 2005
Posts: 1,336
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Member
Joined: Jul 2005
Posts: 1,336 |
You using analog trunks??
If so have a look at 14.02.12 = on. 14.02.18 = on
Not sure if you mean Busy tone or Reorder tone also have a look at 84.04 "Busy Tone For trunks" and check that the on / off settings are correct.
If your using ISDN As Bodie said..
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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