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#241834 09/28/09 06:35 AM
Joined: Sep 2009
Posts: 1
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Joined: Sep 2009
Posts: 1
good day,

im facing a problem in one of our client. i configured the system with a simple VRS. when the extension doesnt answer or is busy, it goes to InMail. but when the caller disconnect, SV8100 takes
almost 2 minutes before releasing the line. so the recorded mail includes the busy tone coming from the CO.

i upgraded it to v3.0 but still the problem persists.

any ideas?

thanks in advance

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#241835 09/28/09 10:30 AM
Joined: Nov 2006
Posts: 70
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Sounds like the CO is not sending disconnect.


"If at first you don't succeed, keep on sucking till you do succeed." - Curly Howard
#241836 09/28/09 01:15 PM
Joined: Jul 2005
Posts: 1,336
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Joined: Jul 2005
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You using analog trunks??

If so have a look at 14.02.12 = on. 14.02.18 = on

Not sure if you mean Busy tone or Reorder tone also have a look at 84.04 "Busy Tone For trunks" and check that the on / off settings are correct.

If your using ISDN As Bodie said..


Regards,

Paul W
Now back to a 0 day week. Love these 7 day weekends.

Moderated by  ttech 

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