atcomsystems.ca/forum
Posted By: Iwatsu-Tech Upgrading from UX5000 to SV8100 - 09/25/14 01:39 PM
I've got a customer who has a UX5000 and we will be swapping it out for a SV8100 soon. The question I have is the customer is using a UX Call Analyst server. Will this run with a SV8100 or will it need to be upgraded also?
Posted By: Coral Tech Re: Upgrading from UX5000 to SV8100 - 09/25/14 02:15 PM
I would think not but call Trivium (make sure to have version) to check (I believe the SMDR comes out the same). I would be concerned about the licensing on the processor and how it relates to your Call Analyst. Surprised you are going 8100 and not 9100.

I Have a Call Analyst doing remote site over Aspire/UX and SV8100's mix.

Posted By: Iwatsu-Tech Re: Upgrading from UX5000 to SV8100 - 09/25/14 02:39 PM
We have a 8100 on the shelf from a customer who backed out on us. It will be our last 8100 I would imagine.
Posted By: BillFlippen Re: Upgrading from UX5000 to SV8100 - 09/29/14 06:37 PM
Depends, There are some issues with fancy stuff (DID campaign) I have ran across, but 99% of the stuff will work.
© Sundance Business VOIP Telephone Help