New customer wants external call forwarding on their system.
Is this possible on this KSU?
As stated elsewhere:
Yes, it can be done.
Programming
1. In 2102-01: Class of Service (page 724), check the extension’s Class of Service level.
2. If yes:
- In 1406-01: Call Forwarding Off-Premises (page 643), enter Yes.
- In 1406-02: Internal Call Forwarding (page 643), enter Yes.
- In 2111-09: Personal Speed Dial (page 734), enter Yes.
3. If no, in 1406-01: Call Forwarding Off-Premises (page 643) enter No.
1. If yes, in 3103-04: Tandem Calls (page 816) enter Yes.
2. If no, in 3103-04: Tandem Calls (page 816) enter No.
1. If yes, in 215x-Speed Dial (Personal) (page 775) enter Personal Speed Dial numbers for the extension.
- Off Premises Call Forwarding cannot use Intercom Speed Dial.
2. If no, skip this step.
Activating or Canceling Call Forwarding Off Premises
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To activate Call Forwarding:
1. Select the Call Forwarding options.
[Menu + Call Forward]
[Menu + Cfwd]
Alternately do one of the following:
• Press INTERCOM and dial *3.
• Press your Call Forwarding Feature Key.
2. Select or cancel a Call Forwarding Off Premises.
[Off-Premise]
[MORE + OFFP]
Select Call Forwarding Off Premises, then proceed to step 3 below.
• Alternately dial 3.
[None]
[MORE + MORE + None]
Select to cancel Call Forwarding.
• Alternately dial 0 or press CLEAR.
3. Do one of the following.
a. To select a Personal Speed Dial bin as your Off Premises Call Forwarding number:
[SPEED DIAL BIN]
[Bin]
Select the bin option.
When you see BIN#:
• Enter the Personal Speed Dial bin you want to use (701-720) + HOLD.
b. To store a new Off Premises Call Forwarding number:
• The system automatically stores this number in bin 720.
[NUMBER]
[Num]
Select the number option.
When you see LINE/GRP/ICM:
• Enter the line number (e.g., 1 for line 1) or Line Group number (e.g.,
90 for group 0) + HOLD.
• Following Speed Dial programming methods, enter the number you
want to store (up to 16 digits long) + HOLD.
- Press MUTE to store a Pause.
- Press FLASH to store a Flash.
- You cannot enter a name using this option.
If you see 720: IN USE OVERRIDE?
[YES]
[YES]
Select to override the existing entry and enter a
new number.
[NO]
[NO]
Select to cancel and back up to step 3.Activating or Canceling Call Forwarding Off Premises
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To activate Call Forwarding:
1. Select the Call Forwarding options.
[Menu + Call Forward]
[Menu + Cfwd]
Alternately do one of the following:
• Press INTERCOM and dial *3.
• Press your Call Forwarding Feature Key.
2. Select or cancel a Call Forwarding Off Premises.
[Off-Premise]
[MORE + OFFP]
Select Call Forwarding Off Premises, then proceed to step 3 below.
• Alternately dial 3.
[None]
[MORE + MORE + None]
Select to cancel Call Forwarding.
• Alternately dial 0 or press CLEAR.
3. Do one of the following.
a. To select a Personal Speed Dial bin as your Off Premises Call Forwarding number:
[SPEED DIAL BIN]
[Bin]
Select the bin option.
When you see BIN#:
• Enter the Personal Speed Dial bin you want to use (701-720) + HOLD.
b. To store a new Off Premises Call Forwarding number:
• The system automatically stores this number in bin 720.
[NUMBER]
[Num]
Select the number option.
When you see LINE/GRP/ICM:
• Enter the line number (e.g., 1 for line 1) or Line Group number (e.g.,
90 for group 0) + HOLD.
• Following Speed Dial programming methods, enter the number you
want to store (up to 16 digits long) + HOLD.
- Press MUTE to store a Pause.
- Press FLASH to store a Flash.
- You cannot enter a name using this option.
If you see 720: IN USE OVERRIDE?
[YES]
[YES]
Select to override the existing entry and enter a
new number.
[NO]
[NO]
Select to cancel and back up to step 3.
To view the currently enabled Off Premises Call Forwarding number (if any):
[VIEW]
[View]
Select to view the currently stored number.
• Press SPEAKER to exit the view mode.
4. Select the Call Forwarding mode.
[All]
[All]
Select forwarding all calls.
• Alternately dial 2.
[Line Only]
[Line]
Select forwarding outside calls only.
• Alternately dial 8.
Wow that was one helluva post.