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Joined: Apr 2009
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New customer wants external call forwarding on their system.
Is this possible on this KSU?


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As stated elsewhere:

Yes, it can be done.
Programming
1. In 2102-01: Class of Service (page 724), check the extension’s Class of Service level.
2. If yes:
- In 1406-01: Call Forwarding Off-Premises (page 643), enter Yes.
- In 1406-02: Internal Call Forwarding (page 643), enter Yes.
- In 2111-09: Personal Speed Dial (page 734), enter Yes.
3. If no, in 1406-01: Call Forwarding Off-Premises (page 643) enter No.
1. If yes, in 3103-04: Tandem Calls (page 816) enter Yes.
2. If no, in 3103-04: Tandem Calls (page 816) enter No.
1. If yes, in 215x-Speed Dial (Personal) (page 775) enter Personal Speed Dial numbers for the extension.
- Off Premises Call Forwarding cannot use Intercom Speed Dial.
2. If no, skip this step.
Activating or Canceling Call Forwarding Off Premises
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To activate Call Forwarding:
1. Select the Call Forwarding options.
[Menu + Call Forward]
[Menu + Cfwd]
Alternately do one of the following:
• Press INTERCOM and dial *3.
• Press your Call Forwarding Feature Key.
2. Select or cancel a Call Forwarding Off Premises.
[Off-Premise]
[MORE + OFFP]
Select Call Forwarding Off Premises, then proceed to step 3 below.
• Alternately dial 3.
[None]
[MORE + MORE + None]
Select to cancel Call Forwarding.
• Alternately dial 0 or press CLEAR.
3. Do one of the following.
a. To select a Personal Speed Dial bin as your Off Premises Call Forwarding number:
[SPEED DIAL BIN]
[Bin]
Select the bin option.
When you see BIN#:
• Enter the Personal Speed Dial bin you want to use (701-720) + HOLD.
b. To store a new Off Premises Call Forwarding number:
• The system automatically stores this number in bin 720.
[NUMBER]
[Num]
Select the number option.
When you see LINE/GRP/ICM:
• Enter the line number (e.g., 1 for line 1) or Line Group number (e.g.,
90 for group 0) + HOLD.
• Following Speed Dial programming methods, enter the number you
want to store (up to 16 digits long) + HOLD.
- Press MUTE to store a Pause.
- Press FLASH to store a Flash.
- You cannot enter a name using this option.
If you see 720: IN USE OVERRIDE?
[YES]
[YES]
Select to override the existing entry and enter a
new number.
[NO]
[NO]
Select to cancel and back up to step 3.Activating or Canceling Call Forwarding Off Premises
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To activate Call Forwarding:
1. Select the Call Forwarding options.
[Menu + Call Forward]
[Menu + Cfwd]
Alternately do one of the following:
• Press INTERCOM and dial *3.
• Press your Call Forwarding Feature Key.
2. Select or cancel a Call Forwarding Off Premises.
[Off-Premise]
[MORE + OFFP]
Select Call Forwarding Off Premises, then proceed to step 3 below.
• Alternately dial 3.
[None]
[MORE + MORE + None]
Select to cancel Call Forwarding.
• Alternately dial 0 or press CLEAR.
3. Do one of the following.
a. To select a Personal Speed Dial bin as your Off Premises Call Forwarding number:
[SPEED DIAL BIN]
[Bin]
Select the bin option.
When you see BIN#:
• Enter the Personal Speed Dial bin you want to use (701-720) + HOLD.
b. To store a new Off Premises Call Forwarding number:
• The system automatically stores this number in bin 720.
[NUMBER]
[Num]
Select the number option.
When you see LINE/GRP/ICM:
• Enter the line number (e.g., 1 for line 1) or Line Group number (e.g.,
90 for group 0) + HOLD.
• Following Speed Dial programming methods, enter the number you
want to store (up to 16 digits long) + HOLD.
- Press MUTE to store a Pause.
- Press FLASH to store a Flash.
- You cannot enter a name using this option.
If you see 720: IN USE OVERRIDE?
[YES]
[YES]
Select to override the existing entry and enter a
new number.
[NO]
[NO]
Select to cancel and back up to step 3.
To view the currently enabled Off Premises Call Forwarding number (if any):
[VIEW]
[View]
Select to view the currently stored number.
• Press SPEAKER to exit the view mode.
4. Select the Call Forwarding mode.
[All]
[All]
Select forwarding all calls.
• Alternately dial 2.
[Line Only]
[Line]
Select forwarding outside calls only.
• Alternately dial 8.


Dean
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Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

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Wow that was one helluva post.

Joined: Dec 2007
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Here to help.


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."

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