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Posted By: phonemanstevef 17E problems help... - 06/02/05 06:18 PM
OK, here we go.

New FXII 96 out of the box.

CPU - EX and SRV EX

will not allow me to load 17E on it.

I could log in at first, then put key in, and sometimes would get about 2% of the progresss line then it would error out and say VMMI encountered an error. This locked up the system and my serial port.

Tried a spare CPU-EX I had from another package that went out with a CPU-2 and a spare SRV2-II board.

Same problem. This is the first time I tried to load the spare board.

I could get in fine through Hyperterminal.

My laptop is ok, I use it for DX-80's fine. I also program my car with it at 115k baud. Just for kicks, I tried a hard serial port on my desktop pc. Same results.

Any one have any ideas what is going on?

I am trying to use 17E and have two 17E keys for each of my CPU-EX's

Comdial has not been much help on this. I sent them my 1st set and they said it failed 1st time, but loaded 2nd so they sent it back. IT does have 17E on it and I can log into it, but when I try to make any changes and APPLY, it locks up and says VMMI could not apply the changes?

The 2nd board, they said loaded fine, but when it came back to me, it was blank without software or anything?
Posted By: RATHER BE FISHING Re: 17E problems help... - 06/02/05 06:44 PM
Does the error say "VMMI has encountered an error"? The only time I have seen this is when someone tried to install MP5000 software bin into an FXII.
Posted By: phonemanstevef Re: 17E problems help... - 06/02/05 06:47 PM
Yes, that's what it was saying.

I was using the correct bin file or so Comdial said.

they put 17E on it. I have never used 17E on a FXII yet. Now, I can log into the one board, but can't make any changes? Says VMMI could not apply changes and kicks out.?
Posted By: phonemanstevef Re: 17E problems help... - 06/02/05 06:49 PM
I am on AOL inst mess

phonemanstevef

if you have it.
Posted By: RATHER BE FISHING Re: 17E problems help... - 06/02/05 06:55 PM
Go to Hyperterm. 19,200.n,8,1
Hit the enter key. Get your banner screen?
Yes link is good
no link is bad

Download the bin file from the CCC again if the link is good. It sounds like a corrupted bin file if you are sure it's 196\197.

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Posted By: RATHER BE FISHING Re: 17E problems help... - 06/02/05 06:56 PM
also what version VMMI are you running?

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Posted By: phonemanstevef Re: 17E problems help... - 06/02/05 06:58 PM
bin file is fx112-197

I have downloaded several times.

I can get in with banner screen

I can even get in with back door and program with old dos menus ok.
Posted By: RATHER BE FISHING Re: 17E problems help... - 06/02/05 07:00 PM
all 4 LEDs on the back plane lit???

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Posted By: phonemanstevef Re: 17E problems help... - 06/02/05 07:00 PM
17E vmmi
Posted By: phonemanstevef Re: 17E problems help... - 06/02/05 07:01 PM
all are lit

I even had CMDL send me another cabinet. same results so I sent it back to them.
Posted By: RATHER BE FISHING Re: 17E problems help... - 06/02/05 07:04 PM
load your software key and see what rev it supports before loading the soft bin.

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Posted By: phonemanstevef Re: 17E problems help... - 06/02/05 07:04 PM
17E is supported by the key
Posted By: RATHER BE FISHING Re: 17E problems help... - 06/02/05 07:07 PM
are you using a USB to serial converter cable?

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Posted By: phonemanstevef Re: 17E problems help... - 06/02/05 07:08 PM
IM me and we can get through this faster.

phonemanstevef on AOL
Posted By: OhioTelecom Re: 17E problems help... - 06/02/05 07:16 PM
Do you have a modem set up on this system? Sorry I don't have AOL so I am unable to IM you

[This message has been edited by OhioTelecom (edited June 02, 2005).]
Posted By: RATHER BE FISHING Re: 17E problems help... - 06/02/05 07:36 PM
IMd him. Will go over step by step in the morning when I have identical equipment in front of me.

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Posted By: BIGDOG3c Re: 17E problems help... - 06/04/05 06:04 AM
We had similar issue.

cpu.ex ended up master clearing and then reloading. Went fine after that.

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