Issues after upgrading DX-80 from A33 to F42 - 10/22/08 10:23 AM
We just upgraded our DX-80 system (with integrated voicemail) from A33 to F42, and I would like to ask for confirmation/guidance regarding the following issues :
1) Some mailboxes keep playing the tutorial forever (not only once), do you know how to correct this issue?
What I have tried so far with no results: reseting/restoring the mailbox with no results, even removing and adding it again!
This just happens with a couple of mailboxes, one is new and the other one was present before the upgrade.
2) We were told that the DSS-120 (Edge 120) is compatible with DX-80. In fact, it works but with a strange behavior: when extensions are in use, not only the corresponding led goes on on the DSS (red) but also a second one. This second led is always the same (for one given EXT), and it is assigned to another extension. If that other extension is picked-up and then hang-up, the led goes off. Any idea?
3) I read in another post that the latest firmware is 44, could you confirm this fact? Any guess on why that version was not shipped to us?
Regards.
1) Some mailboxes keep playing the tutorial forever (not only once), do you know how to correct this issue?
What I have tried so far with no results: reseting/restoring the mailbox with no results, even removing and adding it again!
This just happens with a couple of mailboxes, one is new and the other one was present before the upgrade.
2) We were told that the DSS-120 (Edge 120) is compatible with DX-80. In fact, it works but with a strange behavior: when extensions are in use, not only the corresponding led goes on on the DSS (red) but also a second one. This second led is always the same (for one given EXT), and it is assigned to another extension. If that other extension is picked-up and then hang-up, the led goes off. Any idea?
3) I read in another post that the latest firmware is 44, could you confirm this fact? Any guess on why that version was not shipped to us?
Regards.