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Posted By: btil VM viewer runs but no ports work (or show) - 11/06/08 12:58 PM
Setting up a used DXP with VM on NT platform. Ran a PBX setup, now all boots up as normal but When VM viewer connects no ports show up. Voice Ports=0 Serial Number and Service mode show as normal. We had connected prior to the PBX setup being run. Have not worked on one of these in many moons. Any thoughts

Thank you,
Gary
Posted By: btil Re: VM viewer runs but no ports work (or show) - 11/06/08 02:39 PM
The key number (serial Number) does show in the vm viewer box, upper right 213...

Everything about the vm viewer is normal other than the center box where port info/status is blank. VMAIL softkey is missing and vm hunt group just cycles through the extension list
Could be multiple issues. Check the status of the Dialogic/Brooktrout service. Run the error log and look for info to help narrow down the problem.
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