web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Mar 2008
Posts: 72
Member
Member
Offline
Joined: Mar 2008
Posts: 72
Setting up a used DXP with VM on NT platform. Ran a PBX setup, now all boots up as normal but When VM viewer connects no ports show up. Voice Ports=0 Serial Number and Service mode show as normal. We had connected prior to the PBX setup being run. Have not worked on one of these in many moons. Any thoughts

Thank you,
Gary

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Mar 2008
Posts: 72
Member
Member
Offline
Joined: Mar 2008
Posts: 72
The key number (serial Number) does show in the vm viewer box, upper right 213...

Everything about the vm viewer is normal other than the center box where port info/status is blank. VMAIL softkey is missing and vm hunt group just cycles through the extension list

Joined: Aug 2004
Posts: 9,172
Likes: 22
Admin
*****
Admin
*****
Joined: Aug 2004
Posts: 9,172
Likes: 22
Could be multiple issues. Check the status of the Dialogic/Brooktrout service. Run the error log and look for info to help narrow down the problem.


[Linked Image]

Link Copied to Clipboard
Newest Topics
Tone / Probe repair
by jsaad - 07/02/25 03:49 PM
TDE-100 and KX_NT533 phones
by Jeb67 - 07/01/25 06:41 PM
SPNET "blocking"?
by CyberLaw - 06/30/25 10:47 AM
Forum Statistics
Forums84
Topics94,562
Posts640,147
Members49,863
Most Online5,661
May 23rd, 2018
Newest Members
1A2, Christian Center, Zach8789, tectrolink, mcgyver
49,863 Registered Users
Top Posters(30 Days)
Toner 12
C5Z 3
Who's Online Now
0 members (), 35 guests, and 67 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0