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Posted By: katherinef auto-attendant not picking up - 07/20/09 11:36 AM
Hi folks

I have a Comdial Impact DSU II system, and it is behaving differently than it was when I left for the weekend. I think someone might have changed a setting.

Usually, it rings four times and then gives the caller a recorded message where they can dial an extension or press zero to talk to me. Now, it just rings forever and the recording never picks up.

Any ideas?

Thanks.
- Katherine
Posted By: RATHER BE FISHING Re: auto-attendant not picking up - 07/20/09 12:40 PM
Can you dial the voice mail directly from a station to see if it is even operating?
Posted By: katherinef Re: auto-attendant not picking up - 07/20/09 01:26 PM
Thank you! That simple question solved my problem. (The voicemail computer was stuck in some half-started mode, and it's fine now that I've restarted it).
Posted By: RATHER BE FISHING Re: auto-attendant not picking up - 07/20/09 01:55 PM
:thumb: Good deal.
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