Hello:

I cannot connect to iDCS500 using PCMMC, The card Modem this installed in IOM, but when you call to the number of the modem in PCMMC it doesn't download the data and it disconnects the call

thank you

Are you calling the modem directly or transferring to the modem?

we have tried to communicate directly (DDI with ISDN-PRI) and transferring the call using the analog lines , but the problem is the same.

Have you tried resetting the system? (power down, wait 5 minuets and power back up)

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Yes, but the problem is the same.

a Consultation: is it necessary to configure some parameter in MCC..?

The iDCS is sometimes plagued by remote not working, early cabinets caused problems as well as IOM boards, LAN cards, the Modem itself and the MCP card.

If you can call the modem internally and it answers with fax like tones then this is a good start.

Make sure you have the latest version of PCMMC too as there has been so fixes here as well.

Program port 5 in MMC 804 for PCMMC and choose the same Baud rate as you are selecting in PCMMC.

If you still have problems then it is likely there is a hardware fault.