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Joined: Apr 2005
Posts: 6
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Joined: Apr 2005
Posts: 6 |
Hello:
I cannot connect to iDCS500 using PCMMC, The card Modem this installed in IOM, but when you call to the number of the modem in PCMMC it doesn't download the data and it disconnects the call
thank you
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
Are you calling the modem directly or transferring to the modem?
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Joined: Apr 2005
Posts: 6
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Member
Joined: Apr 2005
Posts: 6 |
<font face="Verdana, Arial" size="2">Originally posted by pvj:
Are you calling the modem directly or transferring to the modem?</font> we have tried to communicate directly (DDI with ISDN-PRI) and transferring the call using the analog lines , but the problem is the same.
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Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
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RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
Have you tried resetting the system? (power down, wait 5 minuets and power back up) ------------------ | Need a Telephone | Telephone Installers
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Joined: Apr 2005
Posts: 6
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Member
Joined: Apr 2005
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<font face="Verdana, Arial" size="2">Originally posted by test-ok:
Have you tried resetting the system? (power down, wait 5 minuets and power back up)
</font> Yes, but the problem is the same. a Consultation: is it necessary to configure some parameter in MCC..?
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Joined: Apr 2005
Posts: 13
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Member
Joined: Apr 2005
Posts: 13 |
The iDCS is sometimes plagued by remote not working, early cabinets caused problems as well as IOM boards, LAN cards, the Modem itself and the MCP card.
If you can call the modem internally and it answers with fax like tones then this is a good start.
Make sure you have the latest version of PCMMC too as there has been so fixes here as well.
Program port 5 in MMC 804 for PCMMC and choose the same Baud rate as you are selecting in PCMMC.
If you still have problems then it is likely there is a hardware fault.
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