SVMI-8 not actually true Samsung equipment? - 11/16/05 08:55 PM
Hello.
I was basically wondering if the SVMI-8 was a 3rd party system.
Samsung phone systems can be configured 100% via key phone. There is also a very nice PCMMC windows based software that will allow you to configure any settings. It even has an option to upload an excel file into the database.
The SVMI-8 System however can't really be configured via PCMMC software.
I don't believe there is even an equivalent PCMMC-for-voicemail software.
It uses Hyperterminal which is like 45 years old, can't use a mouse just the arrows and tab keys on your keyboard. It even needs a specialized cable to connect to a PC. Is it just me or does this seem
1. It used an obsolete backward interface.
2. Completely different from the way Samsung does things on the PBX side.
I'm thinking that maybe Samsung outsourced the voicemail to a 3rd company which had to meet certain specifications.
Does anyone else think this?
Thanks.
I was basically wondering if the SVMI-8 was a 3rd party system.
Samsung phone systems can be configured 100% via key phone. There is also a very nice PCMMC windows based software that will allow you to configure any settings. It even has an option to upload an excel file into the database.
The SVMI-8 System however can't really be configured via PCMMC software.
I don't believe there is even an equivalent PCMMC-for-voicemail software.
It uses Hyperterminal which is like 45 years old, can't use a mouse just the arrows and tab keys on your keyboard. It even needs a specialized cable to connect to a PC. Is it just me or does this seem
1. It used an obsolete backward interface.
2. Completely different from the way Samsung does things on the PBX side.
I'm thinking that maybe Samsung outsourced the voicemail to a 3rd company which had to meet certain specifications.
Does anyone else think this?
Thanks.