Hi everyone,

Im going crazy.

We have a Officeserv 500 and upgraded from a SVM-800 to a SVMi-8e its been a nightmare.

First issue was that the SVMI-8 card would not accept faxes or recognise the # to check messages remotely and was told the card was "faulty" by our installer and the people that sold us the card.

I since purchased another card as the US dealer that sold it to me has disappeared, and still can not get access to a mailbox using the # like on the previous SVM-800

All I want to achieve is staff being able to ring their extensions and get the voicemail remotely like they used to on the SVM-800

This just required you to press # during the greeting and it directed you to a "Please enter your pin"

Anyone have a thought on this?

The card is defaulted FYI

Thanks in advance!

Sorry this is a duplicate. Please look at the other thread. If an Admin is out there, please delete this thread.

It is #* and your mbx number.