Offserv 100 SVMI4 E Mystery ?? - 07/02/11 10:21 AM
HI! I have a customer that i had a power outage , although it was on a Ups surge unit , The Svmi
4e dosen't work when you press Vmail button it says not assigned , the buttons a programmed right,, i have rebooted whole sys. lights seem all normal except when you call 1 of the Svmi4 e ports like 221-224 the led on card dosen't light up , i went into MMc601 to Grp.519 and i had to program the members 221 to 224 because they were not there, i rebooted Vmail. and it didn't answer it started ringing 500 ,i guess it still dosen't see the voicemail, when i press VMMSGE Button on tel. it starts ringing 519 VM grp. but dosen't answer.aT THE TIME I DIDN'T HAVE MY LAPTOP WITH ME :rolleyes: Not sure what software version, i think it is 3 or 4 years old.Any quick suggestions. ;)Thanks
4e dosen't work when you press Vmail button it says not assigned , the buttons a programmed right,, i have rebooted whole sys. lights seem all normal except when you call 1 of the Svmi4 e ports like 221-224 the led on card dosen't light up , i went into MMc601 to Grp.519 and i had to program the members 221 to 224 because they were not there, i rebooted Vmail. and it didn't answer it started ringing 500 ,i guess it still dosen't see the voicemail, when i press VMMSGE Button on tel. it starts ringing 519 VM grp. but dosen't answer.aT THE TIME I DIDN'T HAVE MY LAPTOP WITH ME :rolleyes: Not sure what software version, i think it is 3 or 4 years old.Any quick suggestions. ;)Thanks