Idcs 100 ring plan issue - Sundance Business VOIP Telephone Help

Hello and happy mothers day! I am at a customer that just replaced a prostar with a iDcs 100. I need the system to answer after 4 rings during day and 1 rings at night.
Currently the system goes to only the day mode message and never the night mode. I am pretty sure it is in the ring plan that I have goofed up. System is being answered by the SVMi4.
All help greatly appreciated. Thanks

Program 744 sets RP1 to Day and RP2 to night, if you don't do that and have the RP buttons on the phone, you are SOL.

Bunnie i always make rp1 night service
and ring plan 2 day reason is if you use timers to change ring plans be wrong way around

Thank you for that. Bunnie's info of 744 was where I needed to be. I will setup RP1 as night and RP2 as day.
Now night mode works fine, but day mode I get "i'm sorry that party is not available"

Call rings to 500, which overflows to 519(VM Ports) Any clue why this is happening?

Because it's overflowing to the voicemail/aa and trying to go to 500 mailbox/extension.Delete 500 in the voicemail and the problem should go away.

There is no mailbox for 500. Setting to 505 without a mailbox I get the same message.

pvj,

Thanks with your info I was able to get it working by switching to 506 group. Out of curiosity, how do I delete time schedules built in the voicemail? I can create more, but I can not figure out how to delete them.

Chris

Select (highlight) the schedule and press Ctrl-Y to delete it.

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