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Joined: May 2012
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Hello and happy mothers day! I am at a customer that just replaced a prostar with a iDcs 100. I need the system to answer after 4 rings during day and 1 rings at night.
Currently the system goes to only the day mode message and never the night mode. I am pretty sure it is in the ring plan that I have goofed up. System is being answered by the SVMi4.
All help greatly appreciated. Thanks
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Joined: Mar 2001
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Program 744 sets RP1 to Day and RP2 to night, if you don't do that and have the RP buttons on the phone, you are SOL.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Jun 2005
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Bunnie i always make rp1 night service
and ring plan 2 day reason is if you use timers to change ring plans be wrong way around
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Joined: May 2012
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Thank you for that. Bunnie's info of 744 was where I needed to be. I will setup RP1 as night and RP2 as day.
Now night mode works fine, but day mode I get "i'm sorry that party is not available"
Call rings to 500, which overflows to 519(VM Ports) Any clue why this is happening?
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Joined: Sep 2001
Posts: 2,330 Likes: 7
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,330 Likes: 7 |
Because it's overflowing to the voicemail/aa and trying to go to 500 mailbox/extension.Delete 500 in the voicemail and the problem should go away.
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Joined: May 2012
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There is no mailbox for 500. Setting to 505 without a mailbox I get the same message.
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Joined: May 2012
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pvj,
Thanks with your info I was able to get it working by switching to 506 group. Out of curiosity, how do I delete time schedules built in the voicemail? I can create more, but I can not figure out how to delete them.
Chris
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Joined: May 2012
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pvj,
Thanks with your info I was able to get it working by switching to 506 group. Out of curiosity, how do I delete time schedules built in the voicemail? I can create more, but I can not figure out how to delete them.
Chris
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Joined: Jan 2007
Posts: 254
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Select (highlight) the schedule and press Ctrl-Y to delete it.
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THE Bracha, old blond specialist in Rube Goldberg solutions.
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