Caller ID to Voicemail - 12/30/14 01:16 AM
Greetings and Happy Holidays,
Trying to wrap my head around this one. I have a client who answers all calls live, however they get a fair amount of bogus calls. They would like the ability to create a "Blacklist" via caller ID. If the call is "Blacklisted" it goes to a voice mailbox saying I'm sorry your number appears in our Blacklist table if you feel your number should be removed please send an email to xxx.com and explain why your number is valid, if the number is not in the table it should be presented directly to the operator with no AA treatment. Is this possible?
Thanks,
John
Trying to wrap my head around this one. I have a client who answers all calls live, however they get a fair amount of bogus calls. They would like the ability to create a "Blacklist" via caller ID. If the call is "Blacklisted" it goes to a voice mailbox saying I'm sorry your number appears in our Blacklist table if you feel your number should be removed please send an email to xxx.com and explain why your number is valid, if the number is not in the table it should be presented directly to the operator with no AA treatment. Is this possible?
Thanks,
John