I am working with a fellow board member and the on site IT person in an attempt to set up the Private IP on an E-Class system. The NSP is definitely connected to the network router and the NSP is definitely activated.

The IT guy is familiar with the procedure of creating a private IP and port forwarding the IP via the UDP port.

The problem is he does not see the NSP on the list of connected network devices. There may be another term for "list of devices" but that isn't my arena.

In the next conversation he and I have I need some network ling to use to direct him on where to find ??? so he can give it the Pvt IP and move on with this.

FYI Esi-Access is not possible thru dial in. A drawback provided by cable dial tone.

Inside Info: brace, this is your system in Maine.

Use TCP port 59002 and port foward to the IP address of the system. Make sure the system and the NSP have the same IP address.

Can you ping it locally?

Can NOT ping the public IP. In previous discussion with IT guy he was assuming that network was set up to "Not allow Pings".

This concerned me since I thought and was told I was talking to "THE" It guy for this location. If anyone should know it would be him, right?

He should know whether or not you can ping the IP address or not. Sometimes the broadcast IP address is not the same as the IP address you want to connect too. I've seen this on some Adtran Netvanta routers. Kind of a poor mans way of detering hackers so to speak.

The NSP should have a private address that corresponds to that of all of the local network devices (something like 192.168.1.xxx). If so then you should be able to ping it from a local machine.

Then...you set up port forwarding on the router to forward to that internal IP.

The NSP does have an IP programmed, however it was an IP previously programmed via F-824. It did fall into the proper range of 192.168.1.XXX.

This system was already in place when tenants moved in.

My problem is in telling the CG where to look on his network to implement the necessary settings.

I don't speak geek!

John,

I'm guessing the IT guy has installer access if you know what is programmed under F-824.

I would:

1. Go into F824 and enter in a completely different IP (Say 10.1.1.1 255.255.255.0)
2. Reboot the phone system.
3. Once it comes back up have him think of a new IP address. Have him enter the new IP address in F824.
4. Have him try to ping the new address.
5. If it still does not work, are his PC and router on the same subnet range as the IP he gave the system? Have him download ANGRY IP SCANNER and scan his network.

Aircom,
very cool program!

Try Wire Shark as well - you can see what devices are broadcasting and requesting. wireshark.org