Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#464518 07/16/08 04:17 AM
Joined: Oct 2005
Posts: 3,124
grider Offline OP
Member
OP Offline
Member
Joined: Oct 2005
Posts: 3,124
I am working with a fellow board member and the on site IT person in an attempt to set up the Private IP on an E-Class system. The NSP is definitely connected to the network router and the NSP is definitely activated.

The IT guy is familiar with the procedure of creating a private IP and port forwarding the IP via the UDP port.

The problem is he does not see the NSP on the list of connected network devices. There may be another term for "list of devices" but that isn't my arena.

In the next conversation he and I have I need some network ling to use to direct him on where to find ??? so he can give it the Pvt IP and move on with this.

FYI Esi-Access is not possible thru dial in. A drawback provided by cable dial tone.

Inside Info: brace, this is your system in Maine.

Atcom VoIP Demo
VoIP Demo
#464519 07/16/08 04:43 AM
Joined: Jul 2008
Posts: 1
Member
Offline
Member
Joined: Jul 2008
Posts: 1
Use TCP port 59002 and port foward to the IP address of the system. Make sure the system and the NSP have the same IP address.


Paul Misiak
E-Key Network Solutions
www.e-keyns.com
#464520 07/16/08 05:36 AM
Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
***
Offline
Moderator-ESI, Shoretel
***
Joined: Aug 2002
Posts: 2,608
Can you ping it locally?

#464521 07/16/08 06:13 AM
Joined: Oct 2005
Posts: 3,124
grider Offline OP
Member
OP Offline
Member
Joined: Oct 2005
Posts: 3,124
Can NOT ping the public IP. In previous discussion with IT guy he was assuming that network was set up to "Not allow Pings".

This concerned me since I thought and was told I was talking to "THE" It guy for this location. If anyone should know it would be him, right?

#464522 07/16/08 07:06 AM
Joined: Jul 2006
Posts: 728
Member
Offline
Member
Joined: Jul 2006
Posts: 728
He should know whether or not you can ping the IP address or not. Sometimes the broadcast IP address is not the same as the IP address you want to connect too. I've seen this on some Adtran Netvanta routers. Kind of a poor mans way of detering hackers so to speak.

#464523 07/16/08 07:07 AM
Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
***
Offline
Moderator-ESI, Shoretel
***
Joined: Aug 2002
Posts: 2,608
The NSP should have a private address that corresponds to that of all of the local network devices (something like 192.168.1.xxx). If so then you should be able to ping it from a local machine.

Then...you set up port forwarding on the router to forward to that internal IP.

#464524 07/18/08 06:20 AM
Joined: Oct 2005
Posts: 3,124
grider Offline OP
Member
OP Offline
Member
Joined: Oct 2005
Posts: 3,124
The NSP does have an IP programmed, however it was an IP previously programmed via F-824. It did fall into the proper range of 192.168.1.XXX.

This system was already in place when tenants moved in.

My problem is in telling the CG where to look on his network to implement the necessary settings.

I don't speak geek!

#464525 07/18/08 06:53 AM
Anonymous
Unregistered
Anonymous
Unregistered
John,

I'm guessing the IT guy has installer access if you know what is programmed under F-824.

I would:

1. Go into F824 and enter in a completely different IP (Say 10.1.1.1 255.255.255.0)
2. Reboot the phone system.
3. Once it comes back up have him think of a new IP address. Have him enter the new IP address in F824.
4. Have him try to ping the new address.
5. If it still does not work, are his PC and router on the same subnet range as the IP he gave the system? Have him download ANGRY IP SCANNER and scan his network.

#464526 08/01/08 03:46 PM
Joined: Jun 2005
Posts: 349
Member
Offline
Member
Joined: Jun 2005
Posts: 349
Aircom,
very cool program!


Martin Wolfe
Wolfe Communications
Servicing the North Bay
Sonoma, Marin, Napa, Lake, San Francisco, Mendocino
ESI, Avaya, Star2Star,and Toshiba Installer
#464527 08/01/08 04:14 PM
Joined: May 2003
Posts: 582
Member
Offline
Member
Joined: May 2003
Posts: 582
Try Wire Shark as well - you can see what devices are broadcasting and requesting. wireshark.org


Moderated by  5years&counting, nonameyet 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,745
Posts636,435
Members49,622
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
cTopher, djmoutt, ffej010, Kenneth J McLean, telephonegunner, Tellink
Newest Members
noriod45, Levi1337, jackbeelerDCS, blentz, RockyTop
49,622 Registered Users
Top Posters(30 Days)
blentz 6
Toner 5
jsaad 5
dans 4
Who's Online Now
3 members (JBean3329, BrianS, nameless), 52 guests, and 17 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2022
Powered by UBB.threads™ PHP Forum Software 7.7.5