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Posted By: jedwards SLA Does Not Ring - 02/03/12 05:56 PM
Installed a second SLA. Inbound call makes it to the SLA and if I know it's signalling I can pick up the line and there's a connection. However it just clicks instead of ringing.

The difference between this one and the previous one is the previous one is in a hunt group. Everything else looks to be configured the same.

How do I get it to ring so the fax machine can pick it up? Outbound works just fine.

Thanks.
Posted By: DND ON Re: SLA Does Not Ring - 02/03/12 06:05 PM
In programming, check to see the flag Extended Ring Cadence is enabled.

Is the unit properly grounded?
Posted By: jedwards Re: SLA Does Not Ring - 02/03/12 06:38 PM
I enabled Extended Ring Cadence but it didn't help. When going back and forth between the SLA that does ring-in and the flags on this one, the only difference is see is that Caller ID - IC has a red X on it. But both are disabled anyway.

Yes it is properly grounded. Perhaps it's just broken.

Thanks!
Posted By: jedwards Re: SLA Does Not Ring - 02/03/12 07:46 PM
Here's a critical piece of info: If I IC to that port I get no ring either. If I pick it up when I know it should be ringing I can talk. I tried a different butt set. Tried both ports. The SLA is bad? I have another SLA but it's used. I'll try it.
Posted By: jedwards Re: SLA Does Not Ring - 02/07/12 06:55 AM
The SLA doesn't appear to be bad as I swapped in another. I'm missing something. Going hunting.
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