Hello all,
I have a customer that has a Intertel 5000 that they bought online. They are wanting it installed and programmed. Is there somewhere online where I can download a programmer to this system? I don't know a software version or any other details.
Thanks for your help!
Software is available to authorized dealers and version-specific. Then there are potential license issues which can only be handled by dealers.
Just curious, why would you even get involved with a deal like this?
Just trying to see what I can do to help them out. If I can't get into the system then I will give them a quote for a different system. They haven't been able to find anyone to even talk to them about installing this system for them.
Even if you were to obtain the DB programming software you will still face the issues with licensing.
The system was installed at another site with 7 phones. The licensing should be in place for what they need. I just need to be able to get into it to change ringing stations, names, button programming, etc.
Have them contact a Mitel dealer in their area. What part of Ohio are you in? I know several dealers.
Jeff, I don't think you're going to find dealers lined up to support a system bought on eBay. Lots of potential problems for very little reward.
There going to get what they paid for.
Don't get involued. You will get blamed for everything that doesn't work.