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Joined: Jan 2008
Posts: 13
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Joined: Jan 2008
Posts: 13 |
Hello all,
I have a customer that has a Intertel 5000 that they bought online. They are wanting it installed and programmed. Is there somewhere online where I can download a programmer to this system? I don't know a software version or any other details.
Thanks for your help!
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Joined: May 2009
Posts: 1,198
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Joined: May 2009
Posts: 1,198 |
Software is available to authorized dealers and version-specific. Then there are potential license issues which can only be handled by dealers.
Just curious, why would you even get involved with a deal like this?
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Joined: Jan 2008
Posts: 13
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Joined: Jan 2008
Posts: 13 |
Just trying to see what I can do to help them out. If I can't get into the system then I will give them a quote for a different system. They haven't been able to find anyone to even talk to them about installing this system for them.
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Joined: Dec 2007
Posts: 43
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Joined: Dec 2007
Posts: 43 |
Even if you were to obtain the DB programming software you will still face the issues with licensing.
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Joined: Jan 2008
Posts: 13
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Joined: Jan 2008
Posts: 13 |
The system was installed at another site with 7 phones. The licensing should be in place for what they need. I just need to be able to get into it to change ringing stations, names, button programming, etc.
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Joined: Dec 2002
Posts: 9,429 Likes: 3
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Joined: Dec 2002
Posts: 9,429 Likes: 3 |
Have them contact a Mitel dealer in their area. What part of Ohio are you in? I know several dealers.
Jeff Moss
Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
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Joined: May 2009
Posts: 1,198
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Joined: May 2009
Posts: 1,198 |
Jeff, I don't think you're going to find dealers lined up to support a system bought on eBay. Lots of potential problems for very little reward.
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Joined: Dec 2002
Posts: 9,429 Likes: 3
Member
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Joined: Dec 2002
Posts: 9,429 Likes: 3 |
Jeff Moss
Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
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Joined: May 2002
Posts: 4,309 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,309 Likes: 8 |
There going to get what they paid for.
Don't get involued. You will get blamed for everything that doesn't work.
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