Manually forwarded extensions not rolling into voicemail - 07/03/07 03:26 PM
Amigos/Amiga's,
Recently, we have been experiencing an issue with voice mail not picking up *any* forwarded extension.
In other words, If Ext. 1234 is forwarded to ext. 5678, voicemail will *NOT* pickup if 5678 doesn't answer. This seems to be happening Globally across all extensions that are currently forwarded to another phone.
Interestingly enough, the Voicemail system is functioning correctly (*unforwarded* extensions unanswered/DND/ETC) roll correctly into voicemail.
I did look at Studio DB, and don't see any apparent changes to our System Settings and Forwarding Paths.
Any input would be humbly appreciated.
Thanks!
Dave Del
Recently, we have been experiencing an issue with voice mail not picking up *any* forwarded extension.
In other words, If Ext. 1234 is forwarded to ext. 5678, voicemail will *NOT* pickup if 5678 doesn't answer. This seems to be happening Globally across all extensions that are currently forwarded to another phone.
Interestingly enough, the Voicemail system is functioning correctly (*unforwarded* extensions unanswered/DND/ETC) roll correctly into voicemail.
I did look at Studio DB, and don't see any apparent changes to our System Settings and Forwarding Paths.
Any input would be humbly appreciated.
Thanks!
Dave Del