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Posted By: KeithH 8602 IP SoftPhone issue - 06/27/16 11:40 AM
Hello,

I am trying to setup my workstation as a SoftPhone endpoint.

Iam trying to connect to the server via the GUI, and it seems to be hanging and not connecting:

Starting communications subsystem.
Following real-time modules.
Broadcasting UDP messages to find local IPRC/IPRA.
Trying to find remote IPRC/IPRA via TCP messages.
Connection established. Waiting for authentication...
Waiting for call processing.
Exchanging endpoint state information.

It doesn't seem to get past this point, does anyone have any ideas or steer me in the right direction?

Many thanks,
Keith
Posted By: DND ON Re: 8602 IP SoftPhone issue - 06/27/16 12:54 PM
What operating system is on your workstation? I've never been able to get an 8602 to work with anything newer than XP.

We switched to 3CX softphones.
Posted By: KeithH Re: 8602 IP SoftPhone issue - 06/27/16 01:49 PM
The workstation is running Windows 10. I'll also note that the software (v1.0.1.12) installed with no problems whatsoever.
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