Company Directory by First Name - 03/18/08 05:20 AM
Our system version is 8.2
Is it possible to change the company directory to search by first name instead of last name? I figured out that I could change the names in the station list to be first name last name and the search would work, but the prompt still asks the caller to spell the Last name. Is there a setting I can change so that callers are prompted to spell the First name?
Thanks
Is it possible to change the company directory to search by first name instead of last name? I figured out that I could change the names in the station list to be first name last name and the search would work, but the prompt still asks the caller to spell the Last name. Is there a setting I can change so that callers are prompted to spell the First name?
Thanks