Customer had fax line mistakenly published as a phone line. We put a share line device from Multilink called the STICK to share this line with the phone system and their fax machine. This line does not forward to Voice Mail when the system is in night mode like their other four lines do. I think that Group Call Distribution (#206) is what I want to use but I'm not sure. Could someone verify this for me because the job site is over an hour away. Thanks!
#206 is the program to assign the lines that voice mail answers if that is what you are asking. I assume that they don't use the auto Atten in day mode?
You will also need to program #505 VMS hunt delay for number of rings before auto attendant answers and whether it answers only in night mode.
#505 isn't for hunt delay it's for assigning the ports to Voice mail, #506 is for day and night hunt delay.
Thanks DTMF, I fat fingered, you are correct use #506 for VMS hunt delay.
I thought i was the only one who had fat fingers
Those "FAT FINGERS" can get us in trouble!!