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Joined: Jan 2005
Posts: 2
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Member
Joined: Jan 2005
Posts: 2 |
Customer had fax line mistakenly published as a phone line. We put a share line device from Multilink called the STICK to share this line with the phone system and their fax machine. This line does not forward to Voice Mail when the system is in night mode like their other four lines do. I think that Group Call Distribution (#206) is what I want to use but I'm not sure. Could someone verify this for me because the job site is over an hour away. Thanks!
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
#206 is the program to assign the lines that voice mail answers if that is what you are asking. I assume that they don't use the auto Atten in day mode?
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Sep 2004
Posts: 188
Member
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Member
Joined: Sep 2004
Posts: 188 |
You will also need to program #505 VMS hunt delay for number of rings before auto attendant answers and whether it answers only in night mode.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
#505 isn't for hunt delay it's for assigning the ports to Voice mail, #506 is for day and night hunt delay.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Sep 2004
Posts: 188
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Member
Joined: Sep 2004
Posts: 188 |
Thanks DTMF, I fat fingered, you are correct use #506 for VMS hunt delay.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
I thought i was the only one who had fat fingers ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/forum/biggrin.gif)
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Oct 2002
Posts: 597
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Member
Joined: Oct 2002
Posts: 597 |
Those "FAT FINGERS" can get us in trouble!!
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