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Posted By: Z-man coverage on Legend - 03/08/05 02:21 PM
I am trying to put coverage buttons for the operator console on a couple phones. The buttons show up, even light red in programing, but don't every ring.
Posted By: Station Specialties Re: coverage on Legend - 03/08/05 03:29 PM
You may need Primary call coverage. Assign the extension to a coverage group. You may assign the coverage to calling group 770(voice Mail)

Program a primary cover button for the exstension on the secretary's phone and program it for delayed ring.

If voice mail is involved then you need a Coverage VMS off button on the other exstensions.
Posted By: Magixip Re: coverage on Legend - 03/08/05 03:37 PM
When you do an inspect on the button is there a N next to the words PrmyCov-X -N If there is a N then goto ringing option and change the button to ring.
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