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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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OP
Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
I am trying to put coverage buttons for the operator console on a couple phones. The buttons show up, even light red in programing, but don't every ring.
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Joined: Oct 2004
Posts: 812
Member
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Member
Joined: Oct 2004
Posts: 812 |
You may need Primary call coverage. Assign the extension to a coverage group. You may assign the coverage to calling group 770(voice Mail)
Program a primary cover button for the exstension on the secretary's phone and program it for delayed ring.
If voice mail is involved then you need a Coverage VMS off button on the other exstensions.
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Joined: Mar 2004
Posts: 33
Member
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Member
Joined: Mar 2004
Posts: 33 |
When you do an inspect on the button is there a N next to the words PrmyCov-X -N If there is a N then goto ringing option and change the button to ring.
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