Manual Transfer to Announcement - 01/25/07 09:30 AM
This is what I need to do but don't think it can happen.
Scenario: The Call gets answered by live person with A VS 5 mail. The person who answers the phone would like to transfer the caller to an announcement that after playing hangs up. I would think I could transfer to a Selector code announcement in a group assignment like 775 or something of that nature. What am I forgetting?
Scenario: The Call gets answered by live person with A VS 5 mail. The person who answers the phone would like to transfer the caller to an announcement that after playing hangs up. I would think I could transfer to a Selector code announcement in a group assignment like 775 or something of that nature. What am I forgetting?