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Posted By: ATechguy IP 500 remote - 05/24/11 02:53 PM
HI!!There! Just learning ip500 office,,quick question when setting up remote managing for off site maintenance , do i connect the Wan port to the router and keep the lan port for in house admin??Thanks
Posted By: mdaniel Re: IP 500 remote - 05/24/11 03:37 PM
The LAN port will go the the customers LAN, so that the IPO is connected to the customers network for Phone Manager/One-X, VM to e-mail ect.
Then for remote admin, we put log-me-in on the dedicated VM server.
Posted By: Touch Tone Tommy Re: IP 500 remote - 05/24/11 04:08 PM
And if you went with Embedded VM, just get a CHEAP pc, load Manager and LogMeIn on it, set the power scheme to turn back on after a power failure, and throw it in without a monitor or keyboard. Cheap insurance.
Posted By: ATechguy Re: IP 500 remote - 05/24/11 04:22 PM
Okay You lost me ,i don't know how to do what you are doing, do you need VM pro ??? I just want to use what the Ip 500 provides thru the existing ports,, to test with .
Posted By: mdaniel Re: IP 500 remote - 05/24/11 05:03 PM
Sorry, ATechguy.
I quess my first question should have been, "Are you or your company certifited to sale and service the IPO?"

@ TTT, Yep, we have been using cheap netbooks for that. Works great. :thumb:
Posted By: ATechguy Re: IP 500 remote - 05/24/11 05:52 PM
Yes i am a reseller.I missed the course so i am trying to learn what i can on passed experience with partner and other systems .I will connect ip500 land port to the router and do port forwarding UDP &TCP thru Ports 50791 thru 50813 .???
Posted By: mongo5150 Re: IP 500 remote - 05/24/11 05:54 PM
I would not do that, that opens the network to being compromised.

Isnt there a VPN router?
Posted By: ATechguy Re: IP 500 remote - 05/24/11 06:08 PM
Hi! do you mean VPN on the Ip 500 or on the router??I believe my router has Vpn setup configuration.I have never set a Vpn tunnel yet.Just trying to head in the right direction to try some testing from my office.Thanks
Posted By: mongo5150 Re: IP 500 remote - 05/24/11 08:12 PM
FOr remote access, I would set up a VPN connection between your laptop and the VPN Router. That will be better than opening all those ports.
Posted By: mforrence Re: IP 500 remote - 05/25/11 04:17 AM
Skip the hassle of VPN and do as others have suggested. Put a cheap PC on site and use the remote access software of your choosing. There is beauty in simplicity!
Mike
Posted By: ffej010 Re: IP 500 remote - 05/25/11 08:02 AM
From what I understand, the WAN port isn't really a WAN port at all...just a 2nd LAN port that is mis-labled. That is what I was told anyways. If you look in Manager, the ports are LAN1 and LAN2.
Posted By: ATechguy Re: IP 500 remote - 05/25/11 08:13 AM
Okay guys thanks for info i remember now about the Wan=lan2 port ffej010, but i just want to try but opening the ports to see if it works and then i will progress to all your security I.T. ways. Thanks
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