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#99611 05/24/11 10:53 AM
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HI!!There! Just learning ip500 office,,quick question when setting up remote managing for off site maintenance , do i connect the Wan port to the router and keep the lan port for in house admin??Thanks

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#99612 05/24/11 11:37 AM
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The LAN port will go the the customers LAN, so that the IPO is connected to the customers network for Phone Manager/One-X, VM to e-mail ect.
Then for remote admin, we put log-me-in on the dedicated VM server.


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#99613 05/24/11 12:08 PM
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And if you went with Embedded VM, just get a CHEAP pc, load Manager and LogMeIn on it, set the power scheme to turn back on after a power failure, and throw it in without a monitor or keyboard. Cheap insurance.

#99614 05/24/11 12:22 PM
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Okay You lost me ,i don't know how to do what you are doing, do you need VM pro ??? I just want to use what the Ip 500 provides thru the existing ports,, to test with .

#99615 05/24/11 01:03 PM
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Sorry, ATechguy.
I quess my first question should have been, "Are you or your company certifited to sale and service the IPO?"

@ TTT, Yep, we have been using cheap netbooks for that. Works great. :thumb:


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#99616 05/24/11 01:52 PM
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Yes i am a reseller.I missed the course so i am trying to learn what i can on passed experience with partner and other systems .I will connect ip500 land port to the router and do port forwarding UDP &TCP thru Ports 50791 thru 50813 .???

#99617 05/24/11 01:54 PM
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I would not do that, that opens the network to being compromised.

Isnt there a VPN router?

#99618 05/24/11 02:08 PM
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Hi! do you mean VPN on the Ip 500 or on the router??I believe my router has Vpn setup configuration.I have never set a Vpn tunnel yet.Just trying to head in the right direction to try some testing from my office.Thanks

#99619 05/24/11 04:12 PM
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FOr remote access, I would set up a VPN connection between your laptop and the VPN Router. That will be better than opening all those ports.

#99620 05/25/11 12:17 AM
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Skip the hassle of VPN and do as others have suggested. Put a cheap PC on site and use the remote access software of your choosing. There is beauty in simplicity!
Mike

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