MBX dual language support? - 09/23/11 11:53 AM
We have a customer, a non-profit, that is looking to upgrade from an old Comdial FXT to a new system as things keep going wrong. We're looking at proposing an MBX for their office with 50+ phones and voicemail.
Our big question that Vertical hasn't been able to answer yet is if the voicemail is able to play either English or Spanish prompts based upon an initial AA selection, ("To continue in English Press 1, For Spanish Press 2").
Has anyone encountered this situation yet or knows for a fact that the voicemail can do this? Any insights are helpful and time is against us unfortunately.
Thanks.
CMM
Our big question that Vertical hasn't been able to answer yet is if the voicemail is able to play either English or Spanish prompts based upon an initial AA selection, ("To continue in English Press 1, For Spanish Press 2").
Has anyone encountered this situation yet or knows for a fact that the voicemail can do this? Any insights are helpful and time is against us unfortunately.
Thanks.
CMM