atcomsystems.ca/forum
Posted By: BuzzStPoint Mitel unit changed ringer type? - 07/06/11 12:26 PM
For the last week I noticed the ringer type has changed.

I've been looking and can't seem to find how to change is back to the way it used to be. I haven't tried restarting the phone unit.

Any suggestions?

Mitel sx200 Digital (hybrid)
Superconsole 1000
Posted By: telephoneguy Re: Mitel unit changed ringer type? - 07/06/11 01:29 PM
To my knowledge, there's only one ring on a superconsole 1000.

Is it possible someone dropped the ring volume to 0 and added a secondary (external) ringer?
Posted By: BuzzStPoint Re: Mitel unit changed ringer type? - 07/06/11 01:33 PM
If they did, it would have been with one of the desk clerks fooling around.

How would I check the secondary ringer.

Also I read to check the Bell off, but I can't seem to find this option. I've read to press Function and then bell on or off, but dont see that listed.
Posted By: telephoneguy Re: Mitel unit changed ringer type? - 07/06/11 01:44 PM
I believe that Attendant Bell Off is an option in form 4.

To set/reset from the console, it would be on one of the softkeys, such as "Function" "Bell Off." I usually disable the feature so FD clerks don't turn it off and then blame you -- "The console didn't ring!"

The fastest way to find a secondary ringer is to call the console and follow the ringing noise.
Posted By: Lightning horse Re: Mitel unit changed ringer type? - 07/07/11 06:59 AM
It IS possible that the ringer itself has 'broken' so to speak.
Posted By: BuzzStPoint Re: Mitel unit changed ringer type? - 07/07/11 11:29 AM
Actually fixed it... Tried the easiest.

Unplugged the console and plugged it in.
The ringer seems to be normal again.
© Sundance Business VOIP Telephone Help