We recently aquired a bank in oklahoma that has a Mitel SX-200 ICP system. We want them to be able to transfer their calls at night starting at 6:00pm - 8:00pm and again in the morning from 7:00am - 8:00am M-F. How can I set this up. I'm not really familiar with the Mitel systems.
Thanks in Advance.
The night service switching on an SX200 is manually controlled, not by a time clock. You can have different greetings in the auto-attend based on time, but not call routing.
BTW, is it true that CISCO is an acronym for Can I Still Call Out???(LOL)
Well that helps me out....If it were Cisco, I could make it happen. Guess cheaper isn't Always better.
When MicroSoft says JUMP, remember to say HOW HIGH??
It's not tough.
First person in presses "function" "Day service" and last person out presses "function" "night1." Or you use the auto-attendant to forward offsite on no answer.
And jsut to clarify another post:
When Microsoft says "JMP," say "CMP what?"