Is there any programming that would cause that Console not being able to transfer? I can transfer any call from any other station on the pbx just not the main console.
Handset unplugged? Dial pad problem? Will the console do any/everything else OK? New user waiting for 'dial tone'? User didn't release last call/function. Reset with a CANCEL and a RELEASE.
Sent them an brand new console w/ new hand set and line cord. I had them bring the console back to the port and it still cant. Everything else functions correctly.
SYSTEM REBOOT, IF IF IF there is a good battery AND a copy of the program.
Did YOU send it, or did your vendor send it? Vendor ?, have them send another.
Ok i will try that on Monday and let you know. because I dont have a backup of it yet nor a battery there yet. i do have a good battery for the system cause i sent it with the console im just waiting for my Tech to arrive on monday to do a data dump. Thanks for your help.
They said it started happening when i changed some extentions to a ringdown. I dont think that would have anthing to do with it but anything is possible.
Is it both internal and external calls that can't be transferred?
Sx-200 has a COS option for "Never a transferee." Did the 50 have that?
Data Dump:
https://db.tt/J1TreUiV =====
The Reboot didnt fix the issues SO,
1.)New Console
2.) Bypassed Cabling
3.) Rebooted
New MCC?
or could it be something in programming because Analog ext. can transfer all day only one that cant is the console.
Could be in the MCC or maybe the Program Module.
Since you have a print out you could try defaulting the system and see if it will work and then reprogram and try it. I don't see any problems in the programming.
Double check your class of service of and options for the console.
Disable the ringdown circuits and see if the console comes back to normal.
The only changeable items like COS and ARS is that the Console CAN be assigned a Class Of Restriction for ARS.
Is this a true Console, or a SS sub-attendent.
Diabling the ringdown circuits didnt fix it. I am sending a new Generic Module and an MCC.
On this system (or all ) you cant program Command 301 R 1 as a ringdown. Programmed it as a normal extention and I can transfer. So thats what fixed it.
Maybe because that is the "Test Line"? Was Status Switch 2 closed?