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Posted By: parkarbor Nortel Norstar VM problem - 08/08/05 04:44 PM
Today our VM stop working. I have reset the VM as well as the Phone side several times.Power off and wait phone returns VM no luck. I receive one beep when the floppy drive light comes on but never here the other tones after 5 -10 minutes. My support is saying that it is the unit gone bad and need to replace. I am wondering if that is true. I have tried the 9*1 with no luck. Just get the inactive feature responce. Any additional ideas? thanks in advance this is week four at this new location.
Posted By: RATHER BE FISHING Re: Nortel Norstar VM problem - 08/08/05 05:18 PM
Hookup a monitor to it and look at the bootup progress. I'd bet on a boot error. Probable hard drive.

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Posted By: parkarbor Re: Nortel Norstar VM problem - 08/08/05 05:49 PM
Quote
<font face="Verdana, Arial" size="2">Originally posted by RATHER BE FISHING:
Hookup a monitor to it and look at the bootup progress. I'd bet on a boot error. Probable hard drive.

</font>

Thanks

Any type monitor coneected to which port? Also would you guess that the hard drive is gone?
Posted By: RATHER BE FISHING Re: Nortel Norstar VM problem - 08/08/05 06:14 PM
You'll see a standard PC video monitor. Usually if these take a dump it's a drive.

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Business Phone Systems
Posted By: parkarbor Re: Nortel Norstar VM problem - 08/08/05 06:21 PM
Thanks again I will give it a try in the AM and let you know
Posted By: parkarbor Re: Nortel Norstar VM problem - 08/09/05 04:43 AM
Now I have a screem with a message which I will search for It has somethig to do with memory SYSO147 all aavailable memory in use.

Thanks for getting me jumped started
Posted By: parkarbor Re: Nortel Norstar VM problem - 08/09/05 05:42 AM
What I am seeing now on reboot are SYS 1376 errors "Error while writing to dircetory" than it writes a log file on C:/access.....

Can I see that log file? sofar I have not figured out the key stroke to ge to the c drive.

I am i wasting time and the drive is just gone ..dead .


Thanks for your help
Posted By: parkarbor Re: Nortel Norstar VM problem - 08/09/05 09:45 AM
I have gotten the VM system back how do I do a backup of the VM configuration??


Help
Posted By: Bellguy Re: Nortel Norstar VM problem - 08/09/05 07:17 PM
What did u do to get it back up?
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