atcomsystems.ca/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems Nortel Norstar VM problem

Today our VM stop working. I have reset the VM as well as the Phone side several times.Power off and wait phone returns VM no luck. I receive one beep when the floppy drive light comes on but never here the other tones after 5 -10 minutes. My support is saying that it is the unit gone bad and need to replace. I am wondering if that is true. I have tried the 9*1 with no luck. Just get the inactive feature responce. Any additional ideas? thanks in advance this is week four at this new location.

Hookup a monitor to it and look at the bootup progress. I'd bet on a boot error. Probable hard drive.

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Business Phone Systems

Thanks

Any type monitor coneected to which port? Also would you guess that the hard drive is gone?

You'll see a standard PC video monitor. Usually if these take a dump it's a drive.

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Business Phone Systems

Thanks again I will give it a try in the AM and let you know

Now I have a screem with a message which I will search for It has somethig to do with memory SYSO147 all aavailable memory in use.

Thanks for getting me jumped started

What I am seeing now on reboot are SYS 1376 errors "Error while writing to dircetory" than it writes a log file on C:/access.....

Can I see that log file? sofar I have not figured out the key stroke to ge to the c drive.

I am i wasting time and the drive is just gone ..dead .


Thanks for your help

I have gotten the VM system back how do I do a backup of the VM configuration??


Help

What did u do to get it back up?