I've thunk myself into confussion on this.
One of my sites has discovered they can't dial 0 or 00 to get an outside operator. Here's what I have:
Station is set TGAR 1, NCOS 7, CLS=CTD
ESN for SPN 0 and 00 use RLI 12
RLI 12, entry 0 uses Route 3, FRL=3
Route 3 has TARG 2

The switchroom phone has TGAR 0, NCOS 7, CLS=UNR. It can call 0 and 00.
Is this caused by TGAR difference or CLS difference?
Can I change FRL on RLI 12 to correct it? If so, what do I change it to?
Any other thoughts.
Thanks in advance.

What system is this? An option?

Option 11, Succession 4.0

Try the CLS first because the TGAR should be for direct access and not ESN.