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#132627 03/22/07 05:28 AM
Joined: Apr 2005
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I've thunk myself into confussion on this.
One of my sites has discovered they can't dial 0 or 00 to get an outside operator. Here's what I have:
Station is set TGAR 1, NCOS 7, CLS=CTD
ESN for SPN 0 and 00 use RLI 12
RLI 12, entry 0 uses Route 3, FRL=3
Route 3 has TARG 2

The switchroom phone has TGAR 0, NCOS 7, CLS=UNR. It can call 0 and 00.
Is this caused by TGAR difference or CLS difference?
Can I change FRL on RLI 12 to correct it? If so, what do I change it to?
Any other thoughts.
Thanks in advance.

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#132628 03/22/07 05:30 AM
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What system is this? An option?


Richard
AVAYA-NORTEL-SAMSUNG-PANASONIC-MITEL
www.acceleratedtelecom.com
#132629 03/22/07 05:33 AM
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Option 11, Succession 4.0

#132630 03/23/07 10:12 AM
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Try the CLS first because the TGAR should be for direct access and not ESN.


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