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Posted By: Anonymous Nortel 616 PBX/M7324 Question - 08/09/18 10:22 PM
I have a question, I have a Nortel 6x16 pbx, and everything works fine. I have had several of the Nortel telephones hooked up to it. The only one that I can not get to work is the M7324. When I go plug it in, the display does the blink dance thing and then nothing. At the same time all the other extensions work. I have tried moving it into another station and it will still does the same thing. Any ideas? Thank you.
Posted By: ThePhoneConnection Re: Nortel 616 PBX/M7324 Question - 08/09/18 10:30 PM
It is probably DR1 software which does not support the M7324
Posted By: Anonymous Re: Nortel 616 PBX/M7324 Question - 08/09/18 10:50 PM
Originally Posted by ThePhoneConnection
It is probably DR1 software which does not support the M7324

Ok thank you that would make sense, and I should make myself clear as exactly what this system is it is the Nortel Norstar compact 6x16 DR5-DS, but is there another type of software that could be installed in this PBX so that the M7324 could be supported? Thank you
Posted By: ThePhoneConnection Re: Nortel 616 PBX/M7324 Question - 08/09/18 10:55 PM
It should work on DR5-DS for sure! It's probably a bad phone. Do you have another M7324 Phone?
Posted By: Curlycord Re: Nortel 616 PBX/M7324 Question - 08/09/18 11:01 PM
and did you wait a couple minutes for it to sync up?
Posted By: Anonymous Re: Nortel 616 PBX/M7324 Question - 08/09/18 11:02 PM
Originally Posted by ThePhoneConnection
It should work on DR5-DS for sure! It's probably a bad phone. Do you have another M7324 Phone?

It might be, but I had another M7324 and it did the same thing.
Posted By: Anonymous Re: Nortel 616 PBX/M7324 Question - 08/09/18 11:04 PM
Originally Posted by Curlycord
and did you wait a couple minutes for it to sync up?
Yes I waited the amount of time required and also put the M7324 into another station and they both did the same thing, and when I put the M7324 in and the other stations worked but the M7324 did not>
Posted By: Curlycord Re: Nortel 616 PBX/M7324 Question - 08/10/18 10:35 AM
-What is the exact NT number of the software?
-What is the Rel 0? number (Release) above the NT #?
Posted By: Daniel Re: Nortel 616 PBX/M7324 Question - 08/10/18 10:36 PM
If I remember correctly those phones on that system take longer to boot than most other phones on that system. You might just plug it in, and then grab a cup of coffee. How sure are you that either of your 7324 phones are functional?
Posted By: NTlayoff Re: Nortel 616 PBX/M7324 Question - 08/10/18 10:54 PM
Yes - they do take a long time on any of the systems. You may give up before it is ready to come up.
And if you have any CAP on them, they take even longer.
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