Customer has a BCM 450 v.6 with voicemail. It has been a long time since I instructed the user how to log into the voicemail to reset a password or change a user name in the vm.

I tried F983 and get a log prompt. Enter 102 + pw and I get "Invalid Login" message. I'm pretty sure this worked on this system years ago. I am able to log into the voicemail with my laptop and have tried resetting the password for the Sys Mgr mailbox, but it still tells me Invalid Login.

I can't remember what I forgot to make this work. Thanks for any help.

Jim

Have you checked out this link:
https://sundance-communications.com...-systems-downloadable-manuals#Post635586

102 plus password format is for Norstar

The BCM linux versions use SETNNA plus password for both voicemail (log) and telset programming (user id)

Thanks Dean. That's quite a list.
And thanks Curlycord. That did the trick. Don't know how I didn't put that together. If I even knew it to begin with.

Jim