KXTA824 intercom and busy tones during HOLD - 06/23/10 11:58 PM
When i place a CO call on hold, the system puts the call on hold, but then gives me a intercome tone and directly a busy tone.
The caller hears the music, but meanwhile i get the intercom tone and then jumps to busy tone. Is there a way that when i press HOLD that i hear nothing? you cannot concentrate hearing busy tones on the line when the customer is on hold.
Any advise/help/tips?
The caller hears the music, but meanwhile i get the intercom tone and then jumps to busy tone. Is there a way that when i press HOLD that i hear nothing? you cannot concentrate hearing busy tones on the line when the customer is on hold.
Any advise/help/tips?