I have a system with two different businesses and they are sharing a PRI curcuitand want to prevent each other from being able to pick up each others line on hold. Also they would each like to have their own Hold Music.Is their a simple way to accomplish this task Currently they have DID;s ringing to ICD groups. Their function keys for lines are Group CO 1.
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If you use tenant on the system

Put the groups, ddi’s and extensions into each tenant

Under tenant settings you can select the music on hold for each tenant

I would use different park keys for each tenant

What system do you have?

This is the TDE100 . I think the park keys is what I need to change. Thanks