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Joined: Feb 2003
Posts: 177
Member
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OP
Member
Joined: Feb 2003
Posts: 177 |
I have a customer with a MICS 4.0 XC with a PRI on it and a Flash 4 2.0. They wanted a mailbox added to an extension so people could call a DID number and hear a message - which I did. The only problem with this is when the calls are coming in, they are pressing zero and being transferred to the attendant set. They don't want this to happen. So, can I disable a mailbox from being transferred to the auto attendant (pressing zero) and/or how do I point a DID number to an information mailbox. They would like it to work like an info mailbox, but how do I make that mailbox answer when that DID is dialed. Also, they don't use any greetings or tables on this Flash. It's strictly used for DIDs to personal mailboxes.
Any ideas?
Thanks in advance
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