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Joined: Aug 2005
Posts: 215
Member
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OP
Member
Joined: Aug 2005
Posts: 215 |
The BCM is up and running but the voicemail is down. I tried to remote into the voicemail to no avail so I went on site and I can not ping BCM from customers network or directly access BCM 400. I verified the port on the switch is good. I moved the lan cable from port 1 of the BCM to port 2; the green light stayed on for port 1 without a cable plugged in. With the cable plugged into port 2 I still could not ping the BCM. I unplugged the lan cable and the green light is still on for now both ports without cables. I have cycled the power on the BCM and now I'm begging for your help.
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Nortel Phone System Service in Canada
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